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CONNECTICUT

Real Estate E&O Insurance in Connecticut.

Connecticut real estate professionals trust PBI Group for E&O insurance written by specialists who know Connecticut's Connecticut Real Estate Commission rules.

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Types of Real Estate Insurance in Connecticut

There are 3 main types of insurance for real estate:

Although errors and omissions insurance is not mandated by Connecticut, E&O insurance is often required by another authority such as your real estate franchise or bank partners. Regardless of whether it is actually mandatory, common sense or past experiences often make signing up for errors and omissions insurance in Connecticut an obvious choice.

Errors and Omissions Insurance in Connecticut

Just as the name would suggest, errors and omissions insurance covers errors and omissions made by real estate professionals working on behalf of a real estate brokerage. Specifically, E&O typically covers situations like not disclosing relevant information about the property, or not showing a property to a prospective buyer to even bodily injury or damage that could happen during a showing. In general terms, broadform E&O policies protect both the brokerages and individual real estate agents if they’re sued by a client because of a mistake they’ve made related to transactions in real estate.

Errors and omissions insurance for real estate often covers defense costs, legal costs, and court costs related to a claim.

Cyber Liability Insurance for Real Estate in Connecticut

Cyber Liability Insurance for real estate is a relatively new type of insurance policy in Connecticut that is designed to protect businesses from both 1st and 3rd party risks associated with cyber attacks and fraud. Real Estate professionals are a prime target for these types of attacks, because real estate deals involve complicated, multi-party, high value transactions and sensitive personal data.

First party Cyber Liability policies cover the real estate agent directly and include things like Cyber Extortion, Electronic Transfer Fraud, Deceptive Funds Transfer, and Telephone Tolls, to name a few. Direct coverage is important, but from what we have seen are rarely the reason why real estate professionals decide to purchase cyber liability policies. It’s the 3rd party protection that is usually the consideration, because that coverage would protect the vendor/partner or clients and in real estate deals, this is where the majority of the money is.

General Liability Insurance for Real Estate in Connecticut

General Liability Insurance or business liability insurance is a common type of coverage in any industry that protects businesses from claims resulting from normal business operations not specifically related to the real estate industry.

Specifically, General Liability Insurance in Connecticut will cover personal and advertising injury, damage to properties that are rented to your business, as well as, bodily injury or medical claims, and other common business liability exposure.

Claims

What drives E&O claims in Connecticut

Two policies can carry the same limit and the same price, yet respond in opposite ways to the same lawsuit. These anonymized CT claims show the difference the policy form makes.

Real CT claims, and how the form responded:

Failure to communicate an offer — a higher back-up offer never reached the seller in a dual-agency sale

The offer she never heard about

Essex, CT

A brokerage listed a high-end Essex, Connecticut home at about $2,225,000 and the seller accepted an offer of $2,200,000. According to a demand letter her attorney later sent, the *same brokerage* had also received a back-up offer of $2,275,000 — $75,000 higher — structured to let the seller stay in the home after closing while she found her next one, and that better offer was allegedly never communicated to her. Because the listing agent and the agent who brought the back-up offer both worked for the firm — in different offices — the letter framed it as a breakdown in the agency's own internal communication. The seller demanded compensation and signaled suit; the brokerage reported it to its carrier and the matter closed with no indemnity payment.

On a standard form

A "failure to communicate an offer" demand invokes fiduciary duty, and a weaker form can lean on that framing to argue the conduct edges toward the intentional — contesting the defense on the pleadings. Where defense costs also erode the limit, an agent can watch the dollars meant to resolve the claim drain away while that fight plays out.

On the PBI Group form

The duty to present and convey every offer to the principal is bedrock Real Estate Professional Services — arguably the most core there is — so a negligent failure to communicate a higher back-up offer is a textbook covered Wrongful Act. The dual-agency posture only sharpens that duty; a same-firm, both-sides transaction is exactly the professional exposure the coverage is built to engage, not exclude. The PBI Group form's dishonesty exclusion applies only on final adjudication of intentional wrongdoing, so a good-faith dispute over how the offer was handled is defended rather than denied early, with Claim Expenses under a separate limit that doesn't erode the dollars available for loss. The honest edge here is the *measure* of damages — the lost-bargain figure has to be proven — not whether the policy engages, which is straightforward.

The insight

The duty to communicate every offer is among the most fundamental an agent has, and it multiplies in dual-agency and intra-firm deals where offers move between agents and offices — present every offer to the seller in writing, promptly, and document that it was delivered. What stands behind you is a form that treats the duty to communicate as covered professional work and funds the defense outside the limit.

Illustrative summary of a real claim; coverage always depends on the specific facts and policy terms.

Connecticut real estate E&O — frequently asked questions

Does Connecticut require real estate agents to carry E&O insurance?

No. Connecticut doesn't statutorily mandate E&O for real estate licensees. However, every major franchise, every lender, every title company, and most MLSs require proof of coverage as a condition of doing business. Connecticut Real Estate Commission regulates licensure and discipline; an uninsured claim leaves the licensee personally exposed for defense costs and damages. PBI Group writes Connecticut brokerages through a Palomar-backed program admitted in CT.

Who regulates real estate licensees in Connecticut?

The Connecticut Real Estate Commission regulates licensure, continuing education, agency-disclosure rules, and disciplinary action against real estate professionals in Connecticut. Complaints typically go through a formal investigation process; serious violations trigger fines, suspensions, or license revocation. E&O insurance defends the civil-side exposure (consumer lawsuits, transaction disputes); regulatory fines remain personally owed by the licensee.

What are the most common E&O claims against Connecticut real estate agents?

Across every state, the top E&O claim categories are: (1) failure to disclose material property defects, (2) agency-disclosure failures (especially undisclosed dual agency), (3) misrepresentation of property condition or features, (4) trust-account / escrow mishandling, and (5) contract-execution errors (missed deadlines, miscompleted contingencies). Connecticut-specific exposure depends on the state's disclosure regime, the local plaintiff's bar, and the metros where your firm does business. PBI Group writes a policy form built around the actual claim categories Connecticut brokerages face.

What is the cost for E&O real estate insurance in Connecticut?

A Connecticut brokerage can generally expect E&O real estate insurance to cost about $2,000–$3,000 per $1 million in revenue with no claims on record. Your premium is subject to claims history and other factors, so the exact number depends on your specifics.

We Love Our Clients

What our Connecticut clients are saying

Showing stories from CT

I have had the pleasure of having PBI Group as our real estate E&O insurance representative for a number of years.

Paul's knowledge of the E&O Insurance market is a definite asset in doing business with Paul. But perhaps one of his best, of many, attributes is just how far he goes to deliver top-notch customer service. My gosh, this man has taken calls from me after 9PM and assisted me when I had trouble getting a quote from his competitor! I sensed his concern was to ensure I had enough information to make an informed decision. Well, after finally getting that competitor's quote, after 6 phone calls, 4 emails and a call to their corporate office, Paul then assisted me to honestly dissect the pros and cons of the various policies. Paul goes above and beyond to earn your business. For that reason alone it makes a compelling reason to use Paul. However, his quote was $700 less which certainly clinched the deal!
Dan
Dan
ERA Realty Pros · CT

Always a pleasure working with PBI Group as our E&O partner for our Connecticut real estate agency.

We get frequent calls asking us to our E&O and we always decline and are content the PBI Group services and availability.
Chip
Chip
CENTURY 21 Stamm Eddy · CT

Paul Bondy is great to work with on my real estate E&O insurance. He is a straightforward guy and picks up the phone.

Daniel
Daniel
CLMA Realty · CT

A very professional firm for real estate E&O insurance!

Frank
Frank
Performance Realty · CT

I can't say enough about how great Paul has been since he started handling our E&O and Cyber insurance coverage.

He gets great pricing without comprising important coverage and he is accessible day and night.
Joanne
Joanne
ERA Sargis-Breen Real Estate · CT

Paul has ALWAYS been very responsive to any questions or requests we have regarding our E&O insurance.

The ease of doing business with PBI Group is a high priority. We are ALL BUSY and when you know that nothing falls through the cracks, gets dealt with in an expedient manner – your mind is a ease and you can deal with the business at hand. Update 2026: We have had our E&O insurance with PBI Group for over 5 years. The rates are competitive BUT the service is exceptional. As a realtor/broker who lives on their phone and in their email….it is always pleasantly surprising when a vendor is on top of their game as Paul and Rachel Bondy are and can respond quickly and efficiently to any questions and concerns that come up. I would recommend this company for your E&O insurance every time !!
Sherry
Sherry
Century 21 Scala Group · CT

You'll be surprised how affordable the best can be.

Let PBI Group get you a quote — no fluff, no pressure, just a fair price for strong coverage.

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